NiteDesk's AI receptionist answers every inbound call 24/7, captures the full job record, and pushes it directly into ServiceTitan. Customer records matched. Jobs created. Invoices ready to build. No manual entry.
$149/mo after trial · No contracts · Cancel anytime
From inbound call to ServiceTitan job in under two minutes. Fully automated.
NiteDesk picks up every call — day, night, weekends. It greets callers as your business, handles emergencies with urgency, and qualifies the job type. Never hits voicemail.
Customer name, address, phone, service type, equipment details, urgency, and availability windows — all collected conversationally. The AI knows exactly what ServiceTitan needs to build a complete job.
The job appears in your ServiceTitan dashboard with customer record matched or created, job type tagged, urgency flagged, and all fields populated — ready for dispatch and invoicing.
Every data point NiteDesk collects maps directly to the right ServiceTitan field.
ServiceTitan is already doing the heavy lifting on dispatching, invoicing, and reporting. NiteDesk makes sure it never sits empty because a call went unanswered.
NiteDesk collects equipment type, service category, and job details up front. When the job hits ServiceTitan, your tech has everything needed to build the invoice — before they even arrive on site.
Your highest-margin calls come at 2am. NiteDesk answers them, flags them urgent in ServiceTitan, and texts your on-call tech immediately — with full job context.
Returning customers are matched to their existing ServiceTitan record automatically. New customers get a clean record created. Your CRM stays accurate without anyone typing a thing.
Every job arrives in ServiceTitan with all fields filled. Dispatchers don't transcribe voicemails or re-enter customer info — they dispatch. That's the whole job.
Every conversation NiteDesk has is logged — so you can see what was said, what was promised, and what notes attached to the ServiceTitan job. Full paper trail, zero effort.
NiteDesk plugs into the front of your ServiceTitan workflow — your dispatch process, your team, your technician assignments don't change. You just see more jobs arrive with better data.
"We were paying $800 a month for a live answering service that still missed jobs and gave us incomplete info. NiteDesk costs less, gets every call, and pushes cleaner job data into ServiceTitan than our old service ever did. ROI was obvious in week one."
What contractors running ServiceTitan typically ask before they connect NiteDesk.
NiteDesk + ServiceTitan works for every trade:
Connect NiteDesk and every inbound call becomes a complete ServiceTitan job — automatically, around the clock.
$149/mo · No contracts · Cancel anytime